Compliance first
GDPR, GPhC, and DVSA-aware workflows with retention policies, access controls, and exportable audit logs.
Switzerland & UK engineering · Global telephony
The Autonomous Phone Channel Built for High-Friction Industries
Engineered in Switzerland and the United Kingdom, deployed worldwide. Zero Person began in the Oxford University Innovation Incubator (OUI) just before COVID, and today eliminates missed revenue, booking bottlenecks, and front-desk phone fatigue with human-fluent Voice AI agents for order capture, clinic triage, and workshop diary scheduling.
24/7
Concurrent line capacity
CH · UK
Engineering origins
Global
Enterprise rollout
Swiss–UK engineering for operational phone automation
Zero Person began in the Oxford University Innovation Incubator (OUI) — Oxford University Innovation’s programme for founders building ventures outside University-owned IP — just before the COVID pandemic. There, the first voice-automation prototypes were shaped alongside operators who could not afford another missed call. Today the platform is engineered in Switzerland and the United Kingdom, combining Swiss precision in systems design with deep familiarity with UK regulatory and operational reality.
We build human-fluent voice systems for operators who cannot afford dropped calls, margin leakage, or compliance gaps — integrated with your EPOS, garage management, and pharmacy workflows, not generic chat widgets.
The fully automated company
In the most automated scenario we build towards, you are the CEO of a company made up of AI agents — reception, triage, scheduling, and follow-up — each governed by your policies. You set strategy and exceptions; agents run the volume. Humans step in only where judgement, empathy, or regulation demands it.
Pain-point precision for UK operators — built to scale globally
Each vertical uses operational language your teams recognise on day one. Click a live voice demo to hear the agent in action.
Sector 1 · Food establishments & QSR
Direct Order Capture & Aggregator Margin Protection
Stop losing 20–30% of your margins to delivery platforms because your phone lines are jammed during the Friday night rush.
For high-volume UK takeaways, restaurants, and dark kitchens, phone lines are a direct line to profitability—but peak weekend rushes mean abandoned calls and lost revenue. Our Voice AI answers infinite concurrent lines instantly, cutting out background kitchen noise to process complex menu modifications flawlessly.
Crucially, it protects your independent margins by capturing direct orders over the phone, steering customers away from high-commission aggregator apps (Just Eat, Deliveroo, Uber Eats). Engineered with absolute compliance for local regulations, the agent actively prompts for and logs strict allergen declarations required under UK law (Natasha’s Law), passing clean, structured order tickets directly into your local or cloud-based EPOS system.
In-browser · microphone required · HTTPS
Sector 2 · Automotive workshops & MOT garages
Autonomous Workshop Diary Management & Uninterrupted Throughput
Mechanics shouldn’t have to drop their tools, wipe grease off their hands, and lose billable hours just to book an MOT.
In a busy independent garage or multi-site autocentre network, every minute a technician spends at the front desk is a loss in workshop efficiency. Zero Person acts as your dedicated virtual service advisor. It operates 24/7 to capture the chaotic morning drop-off call volume (8 AM – 9 AM) that typically ends up in missed voicemails.
The AI understands complex automotive phrasing, captures vehicle registrations, and integrates directly with your Garage Management System (GMS) to schedule MOT tests, diagnostics, and routine servicing. It respects strict DVSA slot timing allocations and calendar constraints, cross-checks bay availability, and automatically sends instant SMS confirmations to the motorist—ensuring your ramps stay full and your technicians stay under the cars.
In-browser · microphone required · HTTPS
Sector 3 · Life sciences & community pharmacies
Compliant Patient Triage & Repeat Prescription Automation
Relieve the compounding clinical strain of endless “Is my prescription ready?” calls so your pharmacists can practice at the top of their license.
Community pharmacies across the UK are facing unprecedented operational and funding pressures. Staff hours are eaten up by repetitive administrative calls that clog up phone lines, blocking patients who require urgent clinical care. Our Voice AI securely automates the frontline. It safely captures and structures repeat prescription requests, handles queries regarding opening hours or stock availability, and relieves intense pressure on the dispensary team.
By utilizing deterministic triage rules aligned with GPhC governance standards, the AI handles low-risk requests autonomously. The moment a query requires professional human oversight or clinical intervention, the agent securely routes the call and patient context directly to the pharmacist. This frees your team to focus on high-value, revenue-generating clinical consults (such as Pharmacy First initiatives) while maintaining flawless cross-border data protection compliance.
In-browser · microphone required · HTTPS
Infrastructure
Swiss & UK Engineering. Elastic Global Telephony.
Zero Person is designed and built by engineers in Switzerland and the United Kingdom, with origins in the Oxford University Innovation Incubator (OUI) just before COVID. Our teams understand strict compliance frameworks (GDPR, GPhC, and DVSA standards) and build for borderless deployment. Operating on a hyper-low latency telecom backbone, our acoustic models handle diverse regional UK accents, Swiss and European inflections, and international speech with ease. Whether you are an independent operator in the Midlands or a multi-national group scaling across Europe and North America, our system delivers instant human fluency without a single dropped packet.
From operational blueprint to live lines in three steps
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01
Operational blueprint
We map your call flows, compliance gates, integrations (EPOS, GMS, PMR), and escalation rules — tuned for UK regulation and your global rollout plan.
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02
Agent deployment
Industry-tuned voice models go live on your numbers with deterministic triage, allergen prompts, DVSA diary logic, or GPhC routing as required.
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03
Measured outcomes
Structured tickets, transcripts, and analytics flow to your stack — margin protected, bays filled, pharmacists freed for clinical work.
Enterprise-ready without enterprise friction
Human handoff
Warm transfer to a pharmacist, service advisor, or duty manager when clinical or policy thresholds are met.
Your stack
EPOS, GMS, PMR, CRM, and SMS confirmations — structured payloads, not raw audio alone.
Analytics
Intent tagging, margin recovery metrics, bay utilisation signals, and triage dashboards for ops leads.
Request your operational blueprint
Speak with our team or call the 24/7 line to scope food, automotive, or pharmacy deployments.
Common questions
Where was Zero Person founded and built?
The company’s roots are in the Oxford University Innovation Incubator (OUI), run by Oxford University Innovation, just before the COVID pandemic. The platform is now engineered in Switzerland and the United Kingdom, with a UK operating base at Oxford Science Park.
Is this built for UK compliance frameworks?
Yes — Natasha’s Law allergen capture, GPhC triage routing, DVSA diary constraints, and GDPR data handling are design requirements, not afterthoughts. We support multi-region deployment for global groups.
Can it integrate with our EPOS or garage management system?
Structured order tickets, bay bookings, and prescription requests are passed to your existing systems via API or agreed integration patterns during onboarding.
How do live voice demos work?
Use the sector demo buttons above (HTTPS and microphone required). For a guided operational review, email ai@zeroperson.co.uk or call +44 333 004 7800.
Will it understand regional UK accents?
Our acoustic stack is tuned for British regional dialects and scales to international inflections on the same low-latency backbone described in our infrastructure section.
Contact
Request your operational blueprint
ai@zeroperson.co.uk
+44 333 004 7800
Oxford Science Park
Oxford, OX4 4GP
Open 24 hours a day — live AI voice line
John Eccles HouseOxford Science Park
Oxford, OX4 4GP
- Sector-specific discovery workshops
- Swiss & UK engineering · global deployment
- Integration scoping for EPOS, GMS, and PMR